Safe Mode

apple Today I was installing a few things through Cydia and all of a sudden my iPhone restarted. That in itself is not too weird but when my iPhone rebooted it booted into “Safe Mode.” I had never seen this before. I got a pop-up warning that said,

“Mobile Substrate Safe Mode. We apologize for the inconvenience, but SpringBoard has just crashed. A recent software installation, upgrade, or removal might have been the cause of this. Your device is now running in Safe Mode. All extensions that support this safety system are disabled. Reboot (or restart SpringBoard) to return to normal mode.”

When I hit Dismiss it went to my SpringBoard but everything was grey and it said Safe Mode where the time is usually displayed. Neither Doug nor I had ever seen or heard of this before. Let me know in the comments if you iPhone or iPod Touch has ever booted into Safe Mode.

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Comments

  1. I had the same problem and decided to reset the phone. I am now stuck on the main screen and it wont budge. help

  2. well I haven’t installed intelliscreen or any of the above apps and yesterday it went into reboot 15-20 times and I’m not exageratting. Ot may not be SUBSTRATE.. but it’s a very VERY recent problem. I didn’t get SWOD 15-20 times a day. so it’s not limited to the above mentioned apps b/c I don’t have them

  3. great with more protection, but not if it crashes everything. Randomly goes into safemode syncing, emailing, etc. How can I downgrade mobile substrate?

  4. same thing happened to me. I was using bossprefs when it safe moded.
    Just wanted to type!

  5. mine crashed too while unistalling an app from cydia. at least the iphone software wont corrupt and end up going back to apple

    • RE: my previous comment:
      my springboard keeps crashing non-stop even after rebooting. anybody has solutions?

  6. I installed the SummerBoard theme BlackLight and every since, my iPhone has resprung every text I recieve. I’ve uninstalled both the theme and SummerBoard itself, but to no avail. Any ideas?

  7. ssh into your phone goto library and copy two files mobile substrate files for backup and delete mobile safety file and respring iphone it will set twice after that is works fine .

  8. hope that worked

  9. you will get double reboot but no safe mode follow my steps on post or reply

  10. apps doesnt seem to function right just a suggestion

  11. So I had the same thing happen (safe mode), rebooted, and never got past the pineapple logo. Tried to restore after using pwnage 2 and got the error code 1600 when in the restore process in itunes. Am I completely screwed.

    Oh, one more odd thing. When I tried to go in recovery mode one, I got a cartoon of Steve Jobs with a talk bubble with what looked like russian text.

  12. Today I had the same issue… Even after couple of restart it was not coming out of “Safe Mode”. Luckily the phone had SSH running.

    After doing following on command line over SSH

    # apt-get update
    # apt-get upgrade
    # reboot

    resolved the issue.

    • how do you do a command over SSH? my iPod touch keeps restarting then a white screen then back on home screen with LockInfo but doesn’t let me unlock then resprings again

  13. My iphone always go to safemode. I’d tried several times to reboot ( using bosspref / holding power and home button ) , but it still going to safe mode…. Somebody got any idea ?

  14. i go tu safe mode tu play BIA app, but i just wonder if safe mode is bad tu ur phone???

    • learn to spell newfag.

    • but how do you get into safe mode.. my phone used to go into safemode whenever i “add to homescreen” or w/e from the internet, like adding an icon for 4chan or something;P

  15. haim chibotero says

    here are your options from the easy way to the hard way:
    it’s just happend to me !!

    option 1
    Deleting the extenstions to MobileSubstrate:

    SSH to your device and run this command
    rm -R /Library/MobileSubstrate/DynamicLibraries

    option 2
    remove of the WinterBoard:

    SSH to your device and run this command
    apt-get remove winterboard
    this will also remove the theme you installed

    option 3
    removing MobileSubstrate:
    SSH to your device and run this command
    apt-get remove mobilesubstrate

    one of this should do the trick
    hope this helps
    Haim Chibotero

  16. I’ve heard of this before but never seen a screen shot, weird.

  17. i had this, happend because of ‘STACK’ app, but the thing is i had this previously and it never crashed my iphone befor, so why now???

  18. Hi I am on 2.1 (2G) and my iphone is setup with a passcode. Today after installing a file from Cydia it went into safe mode and refuses to exit from safe mode…. even after rebooting maybe 40 times now. Your help is much appreciated.

    PS: I am a windows user, pls don’t tell me to SSH i am not familiar with the process.

    SAURIK HELP PLEASE !
    Thanks a million.

  19. Same problem here.

    Today I deleted a package from Installer, after that my phone turned into MOBILESUBSTRATE SAFE MODE and turns into safe mode over and over. Soft and hard reboot, recovery mode + hard reboot… nothing works….

    Safe mode is also limited to only 4 app that are ALL shortcuts for website via safari. Nothing else is there to see.

    Note: cydia didn’t start up for 4 times, before I was deleting a package in Installer.

    Anybody no how to get rid op the safe mode please???

    Thanks a lot

  20. how can i sole the problem of safe mode

  21. how can soleve the safe mode poblem

  22. Iphone (3G running on 2.2.1) turned to safe mode right after making changes on settings, including Stacks. Could not exit safe mode, and finally needed to re-install 2.2.1. After that I checked again all the settings, including Stacks. Same thing again and the phone stayed at safe mode. I hit Cydia and just removed Stacks and the problem was solved.

  23. My iPhone 1st gen will not exit safe mode. It happened after I installed a font type using FontSwap. I currently have 2.2.1 installed. No apps work!!! They all try to load, then close and the main safe mode screen is up. Any ideas how to resolve this issue? Should I use iTunes to reinstall 2.2.1, then rejailbrake it? I don’t know what to do next.Any suggestions will be of great help….Thanks!!!

  24. Hi every one,
    I have been having exit safe mode for a long time . it’s a pain. finily, i found the selution. Go to settings, general, then go all the way down to reset. click on reset all. follow the rest.

    thank you all
    Toufik

  25. Hi, I have basically read everything here and I have kinda of the same problem. I am new to macs though I have done my research, yes i have the 2.2.1 version of the 2g iphone and it is jailbroken with cydia and installer, also i have toggle SSH too..so why is it that when I try to install ANY free application from Apple Apps,it brings me to the ‘enter account information’ and the second I press any button to do so, it tells me ” We apologize for this inconvenience, but springboard has just crashed. a recent software installation, upgrade or removal might have been the cause of this…” and it goes into Safemode.
    It is not a huge problem, though I would REALLY appreciate it if I could Fully Use my new iphone and download these apps! Can Anyone help me out on how to fix this in some detail please? The only programs I have installed that might have caused this was – Sosiphone, Toggle SSH and Flashlight. What Do I DO??

  26. VincentN says

    i had the same problem with this safe mode thing i deleted winterboard and my phone went back to normal. hope this will help

  27. …well actually, i don’t have any problem at all but just thought to pass by and say hello ;-)

    Just kidding! Actually guys, I had the same problem this morning but thanks God I solved it, you might be wondering how….
    after I tired to fix it for more than 5 hours and it didnt work I went to some shop this afternoon and bought another mobile!!!
    So life goes on, so just take it easy and keep going ;-)

  28. my phone got dropped into a dog’s water bowl for an indeterminate amount of time. it could have been a minute, five, or an hour, who knows. when i pulled it out, it was extremely pissed and essentially not working. it kept rebooting itself, half of the time in safe mode, half the time in ‘normal’ mode (in either of which it was freaking out). after a few hours on a fan to dry it out, it returned to normal. does anyone know how to initiate safe mode?

    • lmao, next time it happens to find itself in water, wrap it in a bit of papertowel, and cake it in sugar. leave it for a couple days, works great.

      I’m talkin like.. in the middle of 1lb of sugar thing=]

      But if you do figure out a way to get into safe mode, please let me know D:

  29. My iPhone did the same thing it went into safe mode thried to reset it and 30 min later went tback to safe mode took winter board off and still went to to safe mode
    agine does any one know what to do i’m still tryin to figure it out. Plezzzzzz Help

  30. remove winterboard solved my iphone’s safe mode problem

  31. hi, had an issue with mobile substrate safe mode, just wondering could you tell me how can i manage to fix problem.

    i’ve had installed supreme preferences for iPhone, and I decided to delete it cus i didn’t need it anymore, when i went to cydia and deleted it my phone rebooted in safe mode(that wasn’t the problem9, but the interesting thing is that when i exit the safe mode my phone applications ( such as: text, phone, notes, calendar, etc.) disappeared, and all of the jailbroken apps or even apps from app store worked just fine, and i could see them, so i was wondering if anyone could help me, if not should i install the firmware again? thanks a lot

  32. Hi.plz can anyone help me..i have a problem iphone safe mode,,but its diffrient.i installe font swap last time.and checkibg font one by one and respring..there is two option respring or relounch .then i relaunch.after 5 or 6 time i checkded.my phone is automatically run on safe mode.its abt 2 hours ago its still on safe mode.i cant open any application to stop running winterboard or delete that fonts because its again n agian respring.,just dnt stop 4 a sec.plz help me i dnt wana restor my iphone.plz plz.waiting,,mail me,,bye

  33. jamie mickaill says

    i am so depressed i really need help this happened with me and i pressed restart and now it is stock and i only have icy left i have no installer cydia or safari and when i try to install them on icy it does not work i can not restore because i always get error 13 and 1601 i origionally jailbroke it with quickfreedom if that helps.please help i am really angry annoyed sad and depressed

  34. Not sure what happened today,but i did install the application that you can have smiley faces instead of the signal bars,well i also installed the sweetmail,but never activated it since i did ask Brooke about having both lockscreen apps at the same time.

    Anyhow,i was closing my phone then opening it up a few times since i was getting a few e-mails and text messages,so then my phone went to reboot on its own,then i got a alert stating the same thing above,but except it was iphone safe mode,even showed a SAD FACE and then some letter and number codes next to the face,so then i did a restart feature,i did see two other options,and i just went with restart,it did have some sort of information as to which option you can choose,but it seemed to work for me after the restart,so weird though.

    Now i did read above,and some people did lose some cydia apps, mine actually did not,so not sure what happened with that.

    Does anyone think that maybe it is because either we do not turn off the phones or that we keep them on all the time? Not sure if i am making sense here.

    But i do enjoy my Jailbroken Iphone!

  35. My iPhone 3G has been in safe mode before.. but now i cant get it into safe mode if i try.Now winterboard wont appear, i think i poofed it and deleted poof, and poof wont open, just shuts itself down..? i need to figure out a way to get into safe mode, to see if poof works, any help?

    Version 2.2.1

    modem firmware 4.22.01

  36. Hieunguyen says

    Hi All
    I having same problem to day Then I figure out
    1. You have to connect to internet (with WI FI)
    2.Uninstall springboard and springjump from CYDIA those cause the crash and
    make your Iphone in the safe mode with unhappy face after turned ON/OFF
    3.Last step,Go to the setting option chose General then Reset –>Reset all setting
    —> hit OK…That All
    Now Your Iphone out off safe mode and back to nomal
    Hope all you guys will figure out like I did mine
    GOOD LUCK

  37. Zaid Corrales El Fil says

    Hello evrybody; I had the problem (exit safe mode) screens; finally today I removed NOTIFIER aplication from Big Boss; it was good enought; my iphone is back and perfect again finally…

    GOd bless SAURIK for ever a living mith.

    Regards from Ecuador South America

  38. yes same here now am installing something through cydia and now it says reboot device and i did and now its not starting up could you tell me what that means too please.

  39. I’ve been having the same probs for couple of days and finally i got here and read all the comments and the one that worked for me was■Hieunguyen’s comments w/o deleting any progs. all i did was
    >Settings>General>Reset>Reset All Settings.
    Once reset it, all the probs just went away. I hope the would word for some of u guys, at least.
    Thanks

  40. meant work for u guts not “word”. u knew what i meant any way!!

  41. Ya, mine went in safe mode and took forever to reboot so I just deleted my last app (qtweeter i think) I downloaded and it was fine

  42. i restarted my iphone and nothing happened

  43. My ipod went into safe mode and wouldnt come out i deleted stack and now works fine

  44. Every time rearrange icons it freezes and goes into safe mode@@@@@!!!!!!!!@@@@@@??????????????????? Why????????
    Restored-rejailbroke-“regot” everything-except the safe mode triggers-stack,dock2, 5icondock…

  45. I just did like Ken on May 13th. Went into safe mode after downloading Stack. So I did try what Ken said and it works.. Thank you. I was worried as I reboot and respring and nothing had happened.

    Peace

  46. my iphone have some serious problem…..my iphone stuck at apple logo there and i had try to hard reset it but it still same…..this problem occur after i install the winter board ….then i restart my iphone and stuck at apple logo there…any suggestion can help me solve this problem?

  47. I was using supreme perference when it suddenly flashed and returned to the lockscreen. It went into safe mode.
    It says:
    “We apologize for the inconvenience, but SpringBoard has just crashed.

    MobileSubstrate /did not/ cause this problem: it has protected you from it.

    Your device is now running in Safe Mode. All extensions that support this safety system are disabled.

    Reboot (or restart SpringBoard) to return to the normal mode. To return to this dialog touch the status bar.”

    It doesn’t say at all what has crashed springboard and supreme perference is GONE when I go to the settings panel. I’ve tried a hard reset, tried to shut down and reboot it, but all with no results. I this supreme perference is making springboard to crash. Anyone knows how to deal with this?

  48. I got problem regarding safe mode, I unistalled bunch of applications and nothing happened..still in safe mode….I uninstalled Winter Board…now it is fine…

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