There’s lots of drama lately about applications being pulled from the App Store. There’s all kinds of ideas why some were pulled. Some were pulled, brought back, pulled, brought back, and pulled. Unlike PhoneSaber, which is rumored to come back with Star Wars official branding, NetShare will likely never come back unless AT&T changes some things. NetShare allows your iPhone to share it’s cellular data connection over WiFi. I decided to see what I could do about getting a refund. Here’s what I did:

1. Opened the App Store in iTunes.
2. Over on the top right under quick links I clicked “Account”
3. In the middle I clicked “Purchase History”
4. I found the NetShare app in the list and clicked the arrow on the left of that item.
5. I clicked “Report A Problem” on the right hand side of the item
6. I send this email: this application was removed, I would like a refund please

I received this email in response:

Dear Douglas,

I’m sorry to hear that the application you recently purchased has been removed. I can understand how this would be disappointing for you. My name is (name removed), and I will gladly offer assistance.

You will see a store credit of $9.99 in three to five business days. You may need to sign out of the iTunes Store and then sign back in before you see the credit in your account.

Thank you for choosing the iTunes Store, Douglas. Your satisfaction is a priority for us.

Sincerely,

(name removed)
iTunes Store Customer Support

Please Note: I work M-F 1:00-9:30 PM EST

Thank you for allowing me the opportunity to assist you.

I received this yesterday and I already see a refund today in my iTunes of $9.99