O2 Customers Can Now Unlock Their iPhones Through O2 for Free

O2Starting today, UK cellular service provider, O2, announced they will allow iPhone owners to unlock their iPhones for free. You will need to continue paying your bill through your current contract. This allows you to travel through Europe or other countries and swap out the SIM card to save on roaming fees. All you need to do is fill out this request form and once approved you can unlock through iTunes. The request may take up to 14 days to process. Anyone planning on unlocking their iPhone through O2?

Will you unlock your iPhone through O2?

  • No, I'm not with O2 (59%, 227 Votes)
  • Yes (42%, 162 Votes)

Total Voters: 385

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Firstly, complete the unlocking form – it will take up to 14 days for the iPhone to be unlocked and we’ll text you to confirm the unlock request. Then place a non-O2 sim into the iPhone and connect to iTunes via a USB cable. iTunes will confirm that the iPhone has been successfully unlocked.

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  1. hope the others providers will follow this example,until u signed for 1 year contract i don’t understand for them to let u with unlock iphone,unlock or not u will pay them for 1 year

  2. Awesome, what a wonderful decision, more providers should follow this step and also manufacturers.

  3. i have actually bought an iphone 3g about one year ago from O2 with PAY&GO offer and then unlock it to use with another network. I have the card and O2 sim card that they gave me with my iphone but when i went to above site to request for unlocking i realized i dont know what is my “o2 mobile phone number” so any one know how to get the number?
    Thanks in Advance

    • to get your phone number:
      settings on sprimgboard
      Scrolldown to phone
      phone number will be at the top of screen

  4. Ok that’s cool but would love to know what if you are running a jailbroken phone with ultrasn0w and would prefer do the official O2 unlock. Any advice?

    • Fill out the form maybe?

    • I meant how their unlock will affect jailbreak and ultrasnow iPhone. Will we have to uninstall ultrasNow before or restore to non jailbroken phone first, unlock and then rejailreak?

  5. This is a reply that i had from o2, on the unlock issue, i am on pay as you go and looks like i will have to wait another 7 months to unlock officially, due to buying the 3GS 5 months ago, but it’s not a big problem, as it is jailbroken and unlocked ( unofficially )– hope this helps—

    Good evening Robert

    Thanks for emailing us about unlocking your iPhone.

    Robert, if you want to use a SIM card from another network in one of your iPhones, you need an ‘unlatching’ code, which costs £15.

    We can only give you the code if you’ve been on our network for at least a year. That’s because we covered part of the price of your phone when you bought it, to make it cheaper for you. The £15 will be taken from your calltime credit.

    If you’d like to get your unlatching code, please email me back with the following information:

    – your mobile number
    – your address (including full postcode)
    – another contact number
    – your phone’s make and model
    – your IMEI (international mobile equipment identity) code, which is unique to your phone. To get this, call *#06#.

    You can also complete the unlocking form on http://www.o2.co.uk/unlockmyiphone to get your unlocking code. Please remember that it takes up to 14 days for the iPhone to be unlocked.

    I hope you’ll find this information useful and I look forward for your reply.

    Thanks once again for emailing us and have a pleasant evening.

    If you need further information about this matter, please reply to this email and I’ll be happy to help you. For further details about O2, please visit our online Help Centre at:


    Kind regards

    O2 Customer Service

    Telefónica O2 UK Limited, Registered in England No 1743099. Registered Office: 260 Bath Road, Slough, Berkshire SL1 4DX.

  6. What about a no – I am staying on O2 option??

  7. What about a no, to what exactly ???

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  10. hi im eduard I received as a gift an iphone 02 anyone can help unlock this device do not live in europe client nor am 02 and my options, please someone help me, thanks

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